Man Tray

We accept returns within 5 days of delivery or purchase. To qualify for a refund:

• Items must be unused and in their original packaging.

• Proof of purchase is required.

You can return items by post or in person at our café. Once we receive and inspect the item, we’ll issue a refund to your original payment method.

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

 

• Dispatch time: Orders are usually sent within 1–3 business days.

• Delivery options: Standard UK shipping via Royal Mail or courier.

• Delivery times: Typically 2–5 business days after dispatch.

• Click & collect: Available from our café. Simply choose this option at checkout to pick up your order in person.

• Shipping costs: Calculated at checkout based on your order.

You’ll receive an email once your order is on its way. Have questions about shipping? Just get in touch—we’re happy to help!